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Core concepts of operations and process management
Supply chain design and logistics optimization
Quality control, lean systems, and Six Sigma fundamentals
Capacity planning and inventory management
Project management principles and tools (PERT/CPM)
Operational strategy and performance measurement
Technology integration and automation in operations
Case studies in manufacturing, services, and retail
Basic business or management knowledge helpful but not required
No prior operations experience needed
Laptop or PC with internet access
MS Excel and access to project management tools (free/student versions)
Management students and business graduates
Professionals aspiring for operations or supply chain roles
Entrepreneurs and team leads managing logistics or workflows
Anyone looking to understand and improve business operations
Master the core principles of operations management and boost your strategic thinking with our intensive Operations Management Certification Program. This course is designed to help aspiring managers and professionals optimize organizational processes, manage supply chains, and improve productivity. Learn to apply analytical tools, operational frameworks, and performance metrics to streamline operations and drive business efficiency.
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Role of operations in business success
Key functions and objectives of operations
Strategic vs tactical operations
Process flow mapping and bottleneck analysis
Time study, productivity, and throughput
Continuous improvement methods (Kaizen, TQM)
Supply chain design and integration
Inventory systems and logistics management
Demand forecasting and vendor coordination
Quality control tools and techniques
Six Sigma principles and DMAIC
ISO standards and audits
Principles of lean production
Identifying and eliminating waste (Muda)
Value stream mapping and JIT systems
Resource planning and utilization
Facility design for efficiency
Location decisions and network planning
PERT, CPM, and Gantt charts
Resource allocation and task scheduling
Risk assessment and project control
ERP systems and digital operations
Automation tools and smart manufacturing
Role of data analytics and IoT in operations
Solve a real-world operations case
Process analysis, solution design, and implementation plan
Viva + Certificate of Completion
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